Hermes Palace Hotel Banda Aceh, Banda Aceh
About the Hotel
Hermes Palace Hotel is the only 5-star hotel in Banda Aceh, Indonesia. The hotel is designed in the shape of a ship, serving as a symbolic refuge against future tsunamis. Its strategic location places it amidst trendy cafes, shops, and government offices, making it a significant site in Aceh's landscape. Newly renovated, the hotel combines modern amenities with traditional hospitality, catering to both business and leisure travelers.
Location
Hermes Palace Hotel is situated in the city center, approximately 12.5 miles from Sultan Iskandar Muda International Airport. Nearby attractions include Lhoknga Beach, known for its surfing, and Sabang Island, popular for snorkeling and diving. Guests have the option to rent bikes to explore the local area or enjoy scenic rides to the beach.
Rooms
The hotel features 163 air-conditioned rooms, equipped with modern conveniences such as minibars, flat-screen TVs, and free Wi-Fi. Each room includes a dining area, kitchenette, and a private bathroom with a dual shower offering hot and cold water. Guests can choose from various room types, including suites that provide additional space and exclusive amenities like a living area and mini kitchen. A VIP room option is available for guests seeking extra privacy.
Eat & Drink
Hermes Café, recently renovated with Arabian interior design, specializes in international and local cuisines, available both indoors and on the terrace for al-fresco dining. Guests can also explore a selection of homemade confections, elegantly displayed, perfect for gifting. For a more casual setting, the lounge serves as an informal meeting location, offering a friendly environment for relaxation or work.
Leisure & Business
The hotel accommodates business needs with a Grand Ballroom, 15 well-equipped meeting rooms, and a dedicated Business Corner with computer access. Recreational facilities include a fully equipped fitness center and a lagoon-style swimming pool. The Miracle Herbs Vivi Spa provides traditional therapy treatments focused on health and relaxation. For family entertainment, there is a karaoke room with state-of-the-art technology.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Off-site parking lot
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Baggage storage
- Locker room
- Elevator
- ATM/Cash machine
- Hairdresser
- Vending machines
Sports & Fitness
- Fitness center
- Pool tables
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
- Water slides
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Karaoke
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness center
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I recently stayed at this hotel, and while it had its ups and downs, I had an overall decent experience. The location is a bit far from the central food area, and the rooms could use some upgrades, but the staff was friendly and accommodating. The dining options were good, although not perfect. I appreciate the reasonable pricing, but I would have loved it more if the facilities were a bit more modern.
I had a mixed experience at the hotel. On the plus side, the rooms were clean, and the location wasn't too bad with some nice dining options nearby. However, the service left something to be desired as it seemed the staff wasn't very attentive to our needs. The dining options were decent, but I was hoping for a bit more variety, especially at breakfast. Overall, it was reasonably priced, but there are definitely areas for improvement.
I recently stayed at this hotel and found it to be quite a mixed bag. The location is in the city center, making it convenient for exploring, and the dining options were plentiful and satisfying. However, the rooms felt smaller than expected, and the service needed some improvement to match the hotel’s potential. Overall, it was a decent stay, but there are areas that could really use some attention.
The hotel location is quite convenient, situated right in the heart of the city with decent facilities. The rooms are spacious but had a faint musty odor. I found the service to be incredibly friendly, but the dining options weren't very impressive, lacking variety. Overall, I felt I got good value for my money, but there's definitely room for improvement in some areas.
I had a lovely stay at this hotel, which is definitely the best option in the area despite a few quirks. The rooms are a bit older and could use some updates, but they were clean and served their purpose. The staff members are incredibly friendly and accommodating, which made my experience even better. On the downside, the dining options weren’t very varied and the coffee service could definitely be improved. Overall, it’s a good value for what you pay.
I had a nice stay at the hotel, enjoying the clean and spacious rooms, which were great for my family. The staff were super friendly and went out of their way to assist us, making us feel welcomed. However, the dining options were somewhat lacking in quality and variety, which was a letdown. The location, while not central to major attractions, did have some nearby eating options that helped.
I had a decent stay at this hotel, but it had its ups and downs. The location is somewhat convenient with a few dining options nearby, but it's a bit distant from the main attractions. The staff was very friendly and tried their best to be helpful, though it felt like they were a bit overwhelmed at times. Unfortunately, my room had some issues, such as dampness and missing the advertised bathtub, which affected my overall comfort.
The hotel has a great location right in the city center, making it easy to explore. The staff is incredibly friendly and really attentive to your needs. The rooms, while spacious, are showing some signs of wear and could use a little more maintenance. Dining options were decent but not outstanding. Overall, it's a good place for a family stay, offering decent value for money.
This hotel is quite a mixed bag. On the plus side, the rooms are spacious and comfortable, which is a major win for families, and the location offers some eating options nearby. However, the service left a lot to be desired, especially with missed wake-up calls and understaffing issues. Overall, it feels like it has the potential to be excellent but falls short in execution.
I had a decent stay at the hotel, which was clean and comfortable overall. The pool area was nice for relaxation, but the service didn’t quite meet my expectations as some staff members seemed unfriendly. The restaurant offered some meal options, but the taste and variety were lacking. While the location felt a bit isolated from main attractions, there were a few dining choices around. Overall, it was good value for the price, but improvements could really elevate the experience.
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